Brightly Software Status Page

MaintenanceDirect

MaintenanceDirect is a cloud-based corrective work order management solution that allows you to manage the work order process from request to completion. Click on the topics below to learn more about how to use that feature in MaintenanceDirect. For users that are new to MaintenanceDirect, start with the topics under Initial Setup to get started.

If you do not currently own MaintenanceDirect and would like more information, please click here.

If you receive an error message in this product, please clear your internet browser(s) cookies and cache. The steps are given here.

If you are still facing the issues even after clearing the browser then do the following:

Try using the product in any other internet browser.
Reach out to your internal IT department and verify if the internet browser(s) are updated.
Check if the device you are using has updated software.
Try using the product on a different device.

If you are not receiving email notifications while using the product, please check the troubleshooting steps here.

If you are still experiencing issues after trying all the previous steps, please reach out to support for further assistance.