Senseye Integration with AE

Overview

This integration connects Senseye with Asset Essentials to streamline asset monitoring and maintenance workflows.

With this integration, you can:

Share assets from Asset Essentials with Senseye.
Automatically generate work orders in Asset Essentials when Senseye creates a case.
Automatically create work events in Senseye when you close Senseye work orders in Asset Essentials.

Prerequisites

Before you use the integration, ensure that the following requirements are met:

Assets exist in Asset Essentials.
Users have active access to Senseye.
Senseye account owner must reach out to senseye.support.industry@siemens.com to:
- Request the API Token for the Senseye account
- Request to opt into Brightly notifications for the following scopes:
  - Read/write hierarchy
  - Read/write external ID
  - Read/write sensors
  - Read/write events
  - Read/write casebook

Connecting Assets to Senseye

You can connect assets to Senseye using one of two paths, depending on whether the assets already exist in Senseye.

Option A: Assets Already Exist in Senseye

If you already use Senseye and are now integrating Asset Essentials, follow these steps:

Locate the asset in Senseye.
Copy the asset ID from the URL.
Paste the ID into the External ID field for the asset in Asset Essentials.
Select Senseye in the Connected To field.
Select Save.

Option B: Assets Do Not Exist in Senseye

If you are new to Senseye, follow these steps:

Locate the asset in Asset Essentials.
Select Senseye in the Connected To field.
Select Save.

Using the “Connected To” Column

You can add the Connected To column to the Asset Essentials asset list. This column allows you to:

• Identify assets that are already connected to Senseye.

• Filter assets that have been sent to Senseye.

• Select the Senseye link to open the corresponding asset in Senseye (login required).

Viewing Assets in Senseye

Assets created through the integration appear in the default site specified during onboarding.

Moving an asset to a different site or location

Go to Settings → Hierarchy Management in Senseye.
Select the asset from the list.
Select Move Asset.
Choose the new site or location.
Select Save.

Work Order Creation

When Senseye generates a case, the system automatically creates a work order in Asset Essentials.

Work Order Details

The generated work order includes:

A default title: Senseye case evaluation
Case description details from Senseye, including creation date and time (displayed in UTC)
The associated asset (assets must be connected first)
A reference link to the originating Senseye case
An indication that Senseye generated the work order. You can use this indicator to route work orders as needed.

Navigating Between Systems

From Asset Essentials to Senseye

You can access Senseye from Asset Essentials in the following ways:

From a Work Order:
- Select View Alarm in the Origin Info section to open the related case in Senseye.
- If you are not logged in, the system prompts you to sign in.

From the Asset List: Select the Senseye link in the Connected To field to open the asset in Senseye.
From the App Switcher: Select Senseye to open the Senseye home page.

From Senseye to Asset Essentials

You can access Asset Essentials from Senseye in the following ways:

From a case: Select the work order number to open the associated work order in Asset Essentials.
From a work event: Select the work order number to open the work order in Asset Essentials.

Closing Work Orders and Creating Senseye Work Events

What Happens When You Close a Work Order

When you close a Senseye generated work order in Asset Essentials:

Senseye automatically creates a work event.
The work event represents maintenance or corrective action taken on the asset.

Data Passed to the Senseye Work Event

Senseye populates the work event with the following information:

Asset Essentials work order number
Action taken from the work order
Work type (defaults to Non-Routine)
Labor hours (if entered)
Work date (defaults to the work order close date)
Work activity (defaults to Repair)
Senseye Related flag (defaults to Yes)

Additional fields—such as downtime avoided and failure—remain blank and can be updated manually in Senseye.